A recording of the course will be available for everyone who books a place. So you can still enjoy and learn the practice if you can’t make it to the live event.
This session will introduce Compassionate Communication to help delegates meet their own needs and also the needs of the person they support. The four steps of this approach will be explained using a reflective practice. Delegates will have opportunity to reflect on a situation from their workplace in which they were supporting a person unmet needs and use the practice to find more insight into new strategies that could have met these needs.
This session will explore:
The nature of unmet needs, conflict and harm
The nature of evaluations, observations, feelings and needs
The nature of empathy
Devising new strategies to meet needs
Course fees
£99 for groups of staff using one device or computer to access the session
£25 for places funded by organisations and services
£15 for self-funded freelancers places
£9 for family members and personal assistants of a person with complex needs
Matthew Laurie has worked in care and education settings for people with additional and complex needs for over twenty years. He works in special schools on a weekly basis embedding person centred approaches to communication and music and teaches regular training days both online and in person. Matthew is a consultant trainer for leading special needs consultants Concept Training and specialises in working long term with care settings to develop communities of practice around person centred care.